Candle Care

We want you to have the best possible experience from your TRUE NORTH CANDLE; however the use of candles does come with caution and associated risks.  Please always follow our safety instructions when burning one of our candles.

TRUE NORTH CANDLES are individually hand poured in small batches using only the finest soybean wax and lead free cotton wicks.  All our candles come with a sustainable wooden lid to keep your candle fresh for longer.  With 4 gorgeous scents to choose from (NORTH, EAST, SOUTH OR WEST) our candles are slow burning which allows for a gradual scent release making them the perfect gift or take home treasure.    TRUE NORTH CANDLES are vegan, not tested on animals, eco-friendly, bio-degradable and renewable even our vessel can be recycled reused or repurposed.  Our candles are proudly handmade in AUSTRALIA.

Candle Safety Instructions:

  1. Never move a lit candle
  2. Always keep out of reach of children, pets and flammable materials
  3. Place the candle on a stable, heat resistant surface
  4. Avoid exposure to drafts
  5. Never leave a lit candle unattended
  6. Vessel may become hot
  7. At the end of combustion, a variable quantity of wax may remain
  8. Never use water to extinguish a candle
  9. Do not use the lid to extinguish the candle
  10. Always store candle in a cool, dry place below 25c and away from direct sunlight

 


Caring for your Candle – How to get the best out of your TRUE NORTH CANDLE:

  1. When you first burn your candle, allow the wax to pool evenly to the edge of the glass. This will ensure an even burn and maximum fragrance delivery every time you use your candle
  2. Prior to lighting your candle ensure the wick is no longer than 5mm in length, untrimmed wicks will cause smoke and darken the inside of your glass. If you notice there is smoke, simply extinguish, trim wick shorter and re-light
  3. Burn your candle on a stable heat resistant surface, free from drafts, never leave a lit candle unattended
  4. When not in use, place the natural timber lid back on the vessel, this will ensure you capture the fragrance and will keep your candle fresher for longer and avoid dust build up
  5. TRUE NORTH CANDLES are individually hand poured. Therefore each candle will have its own unique characteristics.  These are considered a feature, not an imperfection
  6. Cease use of your candle when there is 5cm of wax left in your glass jar
  7. When the candle can no longer be burned, remove the residue wax by placing the vessel in warm water. This will soften the wax and make it easier to clean.   You can now reuse, repurpose or recycle your vessel
  8. Keep the wax pool free of wick trimmings, matches and debris at all times
  9. Please note, we will not be held liable for any loss or injury caused by the use of this product
  10. If you have any queries please contact info@truenorthcandlecollective.com